Refund & Return Policy

🔄 Refund & Return Policy – SealSmart™

At SealSmart™, your satisfaction is our priority. If for any reason you’re not completely happy with your purchase, we’re here to help.

✅ 30-Day Return Guarantee

  • You have 30 days from the date of delivery to request a return.

  • To be eligible, your item must be:

    • In the same condition as you received it

    • Unused and in its original packaging

    • With proof of purchase (order number or receipt)

📦 How to Start a Return

  1. Contact our support team at support@sealsmart.net with your order number.

  2. Our team will provide you with the return address and instructions.

  3. Once we receive and inspect your return, we will process your refund or exchange.

💳 Refunds

  • Approved refunds will be issued to your original payment method within 5–10 business days (depending on your bank or payment provider).

  • Shipping fees are non-refundable unless the return is due to a product defect or our error.

🔁 Exchanges

Need a replacement? If your item arrives damaged or defective, we’ll gladly send you a new one at no additional cost.

🚫 Non-Returnable Items

For hygiene and safety reasons, certain items (such as used products) cannot be returned. Please contact us if you are unsure about your item’s eligibility.

🤝 Questions?

We’re always here to help. Reach out to us at:
📧 support@sealsmart.net